NeuroMetabolic Academy

1. Information We Collect

Information you provide directly: name, email address, phone number, mailing address, health-related answers you submit through quizzes or contact forms, account credentials, and any messages you send us.

Information collected automatically: IP address, device and browser type, operating system, referring URLs, pages viewed, time spent, and similar usage data collected through cookies, pixels, and analytics tools.

Information from third parties: payment processors, email service providers, advertising platforms, and analytics partners may share information consistent with their own privacy policies.

2. How We Use Information

• Provide, operate, and improve the Site and our services.
• Generate personalized quiz results and educational recommendations.
• Respond to inquiries and provide customer support.
• Send newsletters, marketing communications, and service updates (you may opt out at any time).
• Detect, prevent, and address fraud, abuse, security, or technical issues.
• Comply with legal obligations and enforce our Terms.

3. Cookies and Similar Technologies

We use cookies and similar technologies for essential site functions, analytics, and (where you consent) marketing. You can manage preferences through our cookie banner or your browser settings. Disabling cookies may affect Site functionality.

4. How We Share Information

We do not sell personal information. We share data only with: service providers acting on our behalf (hosting, email, analytics, payment processing); legal or regulatory authorities when required by law; and successors in connection with a business transfer. All vendors are required to protect your data.

5. Health Information Notice

Information you submit through quizzes, forms, or email about your health is used to provide educational content and is not a substitute for medical care. AskDrKan is not a HIPAA-covered entity for online educational interactions; do not submit protected health information through the Site unless explicitly directed to a secure clinical portal.

6. Your Rights

Depending on your location (including under the GDPR, UK GDPR, CCPA/CPRA, and similar laws), you may have rights to access, correct, delete, port, or restrict processing of your personal information, and to opt out of targeted advertising or the "sale" or "sharing" of personal information. To exercise any right, email [email protected]. We will respond within the timeframe required by applicable law.

7. Data Retention and Security

We retain personal information only as long as necessary for the purposes described above or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your data, but no method of transmission or storage is 100% secure.

8. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, contact us so we can delete it.

9. International Users

We are based in the United States. If you access the Site from outside the U.S., your information will be processed in the U.S. under U.S. law, which may differ from the laws of your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page and, where appropriate, sent by email.

11. Contact Us

Questions or requests regarding this Policy may be sent to [email protected] or to: AskDrKan, 3336 E Chandler Hts Rd, Suite 123, Gilbert, AZ 85298.